.png){kind=logo}
Powered Diffusers
Information about shipping, delivery and ordering from us.
Categories
Articles
What are the suggested settings for the Element Diffuser?
Start on delicate (6 seconds on, 2 minutes off) in the kirri app, then step up one level every few days if you'd like more.
How much space does the powered diffuser cover?
The Micro and Element cover up to about 150 sqm, and the Beacon and Pillar up to 300 sqm.
Can I mix kirri oils in my diffuser?
Not in one smart diffuser. Run scents from the same family in different rooms, or layer with a reed diffuser.
Can I leave my diffuser on all night?
You can leave your diffuser on overnight, though it uses oil faster; kirri nebulising diffusers include a timer to help preserve oil.
Are kirri diffuser oils safe to use at home?
Used as directed, yes. Read the label, use our oils for home fragrance only and start on a low setting.
Is an Aroma Diffuser a humidifier?
Most residential aroma diffusers are ultrasonic humidifiers, while our nebulising diffusers work without water.
My Micro diffuser isn't releasing any scent.
A Micro diffuser may seem to release no scent because the oil is hard to see, the nozzle is clogged, or you have become used to the scent.
What are the advantages of Cold Air Diffusion?
Cold air diffusion scents a space without heat, spreads fragrance mist evenly, has no fire risk and needs no water or alcohol dilution.
Can I use other brands of oil in my kirri diffuser?
kirri smart diffusers are made for kirri oils. Other oils can clog the nozzle and void your warranty.
How many drops of oil do I use?
No drops for kirri smart diffusers. For an oil burner, start with 2 or 3 drops.
What is the best kind of diffuser for home fragrance?
A waterless diffuser like the Element, Beacon or Pillar gives a steady scent with no water tank to look after.
Can I download the kirri app overseas?
Yes, the kirri app is available worldwide through the Apple App Store and Google Play.
How close do you have to be to the diffuser for Bluetooth to work?
Stay within 1 to 2 metres when pairing. Once paired, Bluetooth reaches about 10 metres, less through walls and doors.
Why are not all fragrances included in the Smart Diffuser range?
Smart diffuser oils come in our iconic scents plus the current seasonal scents. Not every scent is made in every format.
Do I have to use the provided Smart Diffuser adaptor?
Yes. Use the adaptor and cable supplied with your kirri diffuser. Other adaptors may not power it properly, and USB-C to USB-C cables won't work.
Will the Rechargeable Battery Diffuser work while it is charging?
Yes, the Rechargeable Battery Diffuser works while charging. It is no longer sold, but we still support owners.
How loud are the diffusers?
Our diffusers measure 40 decibels from 1 metre away.
Can I access the smart diffuser remotely?
kirri diffusers connect to the kirri app over Bluetooth, so you control them when you're nearby. Schedules keep running without your phone.
Is the Smart Diffuser quieter than the Micro Diffusers?
The Smart Diffuser has a larger motor but sounds comparable to the Micro Diffusers, and you can schedule and control it in the kirri App.
How do I schedule the Smart Diffuser?
How to set a daily diffusing schedule in the kirri app.
How do I change the diffusion frequency?
Use the intensity setting in the kirri app to set how long your diffuser runs and pauses.
How can I control more than one Smart Diffuser?
You can rename and manage multiple Smart Diffusers from each device's control centre.
Can I restore factory settings?
To restore factory settings, press the circular button, then connect the power adapter until a buzzer sounds.
I can't smell my fragrance
If you can't smell your fragrance, check the power supply, the set working time, and the pump and spray nozzle.
How do I set up the Element Diffuser?
Fully charge the Element Diffuser, remove the nozzle cover and styrofoam, insert the oil pipe into the Micro Oil bottle, then follow the kirri App setup.
How do I clean and maintain my Element Diffuser?
Element cleaning and maintenance regime: run 15ml nozzle cleaning solution for 5 to 10 minutes every 6 months, or sooner if scent drops.
My Element Diffuser is not turning on
If your Element Diffuser won't turn on, check the supply cable is connected, the device is switched on and the battery isn't flat.
I can't smell my Element Diffuser's fragrance
If you can't smell your Element Diffuser, check the mist outlet sealing ring and oil pipe, and clean the nozzle if needed.
The oil is leaking from my Element Diffuser
If your Element Diffuser leaks, check it is upright and undamaged and that the atomiser and oil bottle are tightly secured.
How do I change the connector?
To change the connector, pull the black connector straight down from the diffuser.
Is the Smart Diffuser battery powered?
No, the Smart Diffuser is mains powered only.
Why is my Smart Diffuser oil bottle not full?
We leave space at the top of each bottle so it screws in without spilling. A 30ml oil comes in a 40ml bottle, filled to the correct volume.
How long does the Rechargeable Battery Diffuser take to charge?
The Rechargeable Battery Diffuser is no longer sold. It charges in about 3 to 4 hours and runs for about 3 to 4 hours per charge.
How long does the Element Diffuser take to charge?
A full charge takes about 6 hours. On battery the Element runs for up to 8 hours, depending on the setting, and it also runs while plugged in.
What do the lights on my diffuser mean?
green means scenting, blue means bluetooth or charging, and no light means scenting is paused. battery lights apply to the element.
What does light display when scenting is paused?
No light displays when scenting is paused.
What options are available for purchasing the Element Diffuser?
Buy the Element outright, then keep it topped up with 15ml micro oil on the refill plan for 20% off every delivery.
What are the key features of the Macro Diffuser?
The Macro Diffuser is no longer sold. If you own one, here's how to control it and where to get help.
What are smart diffusers?
kirri smart diffusers are waterless diffusers you control with the kirri app over Bluetooth. Download the kirri app: Apple App Store or Google Play. Shop smart diffusers
What are the key features of the Element Diffuser?
The Element is our compact smart diffuser with a ceramic exterior. Download the kirri app: Apple App Store or Google Play. Never run out: put your 15ml micro oil on subscription for 20% off every bottle.
Why does my Element Diffuser seem more powerful than my Beacon?
The Element and Beacon diffusers disperse scent differently. The Element diffuses faster due to its pump and nozzle design, so you may not need to set it as high as the Beacon to achieve the same fragrance strength.
I have an old diffuser: where can I get a replacement power cord?
Most earlier kirri diffusers take a standard USB to 5V DC power cable, available online or at electronics stores. Still having trouble? Our care team can help.
What is the difference between Beacon and Element Diffuser?
How the Element and Beacon smart diffusers compare. The Element suits small to medium areas, while the Beacon is built for larger, open-plan spaces with stronger, continuous scenting.
Why does my diffuser seem less powerful over time?
Our Element diffusers use a small precision air pump to atomise fragrance oil and disperse it into the air. Over time, it’s normal for the airflow from these pumps to change slightly with regular use.
Why won’t my legacy diffuser connect to the kirri app?
Connection issues with legacy diffusers are usually caused by overlapping schedules. Clearing the old app and re-adding your diffuser in the kirri app will resolve this.
What is the Micro Diffuser and how does it work?
The Micro Diffuser is kirri's smallest powered diffuser, made for bedrooms, bathrooms, compact lounges and guest rooms. It uses cold-air nebulising to turn fragrance oil into a fine, dry mist, with no water and no heat. Plug it in, add a 15ml kirri M
Is the Micro Diffuser battery-powered?
No, the Micro Diffuser is plug-in only. It comes with a kirri adaptor. Just plug it in and add your 15ml oil.
What oil does the Micro Diffuser use?
The Micro Diffuser uses kirri's 15ml Micro-size fragrance oils. Reed diffuser oil is too thick for this diffuser and can clog the nebulising mechanism, so we'd recommend sticking to the Micro-size bottles.
Can I pick my own scent with the Micro Diffuser bundles?
On the single Micro Diffuser and the Discovery Kit bundle, yes. Choose any best-seller scent at checkout. The Duo and Trio bundles come with a set mix of scents to keep delivery fast. If you'd like a different scent for each diffuser, buying single u
Does the Micro Diffuser connect to an app?
Yes. Every current Micro Diffuser connects to the kirri app using Bluetooth (not Wi-Fi), so you can schedule and adjust intensity from your phone.
How do I clean my Micro Diffuser?
Unplug it, remove the oil bottle, and run kirri Nozzle Cleaning Solution through the nozzle for 5 to 10 minutes to flush the oil pathway. Wipe the outside with a soft, dry cloth. Never use water inside the machine. Clean it every 6 months as routine
How long does one 15ml oil last in the Micro Diffuser?
Around 1–3 months, depending on how often you run it and your intensity setting.
I bought a Micro Diffuser a few years ago, is this the same product?
Not quite. Today's Micro Diffuser is an updated design: plug-in only and controlled through the kirri app. If yours is a few years old, some troubleshooting steps may differ. Let us know when you bought it, or send a short video of it switched on, an
Whole-Home Fragrance, Without Touching Your Ducts
One kirri unit scents an entire home. Not one room, not one floor, up to 300sqm from a single point. That's the whole idea behind what we do. It's the question we're asked more than any other. A client building his own home recently put it perfectly:
My diffuser isn't smelling strong enough. How do I increase the scent?
Learn about how to properly adjust settings, the time required for fragrance to fill your space, and optimal diffuser operation for long-lasting fragrance.
Why aren't the buttons on my Element Diffuser working?
If the Element is following the kirri app or a schedule, the buttons won't respond as usual. Hold both buttons until the light flashes to switch to manual.
Which costs less to run, the Element or the Beacon?
The Beacon costs more up front, but its 100ml Aura Oil costs about 40% less per ml and lasts around 6 to 12 months.
I was gifted a kirri diffuser. How do I set it up?
Welcome to kirri. Download the app, pair your diffuser and start on delicate. Here's everything you need for day one.
Why isn't my Element Diffuser following its schedule?
Update to the latest kirri app, check no lights are on, and turn it back on after a flat battery. Your schedule is saved on the diffuser, so your phone doesn't need to stay nearby.
Can I swap scents before my diffuser oil is empty?
Yes. Cap the old bottle tightly, store it upright, and run nozzle cleaning solution if the old scent lingers.
Micro Diffuser: setup, oils, cleaning and fixes in one place
Everything for the Micro Diffuser: how it works, pairing, which oil, cleaning, troubleshooting and warranty.
Element Diffuser: setup, oils, cleaning and fixes in one place
Everything for the Element Diffuser: setup, settings, charging, which oil, cleaning, troubleshooting and warranty.
Why does my diffuser keep disconnecting from the kirri app?
the app only stays connected while it's open, and your schedule keeps running without it. here's how to reconnect and what to try if it keeps dropping out.