Element Diffuser: setup, oils, cleaning and fixes in one placeUpdated 2 hours ago

The Element is our compact smart diffuser with a ceramic exterior and a battery that runs for up to 8 hours, for spaces up to about 150 sqm. Everything you need is below.

Get started

• Features: what the Element does
• Set up: step by step
• Best settings: start on delicate
• Charging: about 6 hours, runs up to 8

Oil and refills

• Which oil: 15ml micro oil, 20% off on the refill plan
• Running cost: Element vs Beacon

Care and fixes

• Cleaning: every 6 months
• Can't smell it? check the seal and pipe
• Won't turn on? cable, switch and battery
• Buttons or schedule: buttons and schedules
• Leaking or noisy: leaks and noise

Good to know

• Warranty: 12 months, extended while your refill plan is active
• Lights: what each light means
• Not in the app? find and pair your diffuser

Still stuck? WhatsApp +61 480 558 787 or book a free video call, Monday to Friday, 9am to 5pm Melbourne time.