Why does my diffuser keep disconnecting from the kirri app?Updated an hour ago

the kirri app connects to your diffuser over bluetooth, and only while the app is open. when you close it, the connection drops after a short time. that's normal, and your diffuser keeps running its schedule without your phone.

• reconnect: turn bluetooth on, stand within 1 to 2 metres of the diffuser, then close and reopen the kirri app and tap refresh
• range: once paired, bluetooth reaches about 10 metres. walls, doors and other bluetooth devices shorten that
• reset: switch the diffuser off for 10 seconds, switch it back on, then reconnect
• update: make sure you have the latest kirri app from the App Store or Google Play

still dropping out? message our troubleshooting team on WhatsApp at +61 480 558 787 or email [email protected] with your diffuser model and phone type. we can also book a quick video call to sort it with you.