App

Why should fragrance always be introduced at a delicate level?

Fragrance works best as a subtle layer in your space. Start so light it's barely noticeable, leave it for a few days, then step it up every 2 to 3 days until it feels right. Starting strong can overwhelm the senses and make the scent harder to enjoy.

Can I control my diffuser remotely via an app?

Yes. The Micro, Element, Beacon and Pillar connect to the kirri app over Bluetooth for schedules and strength.

Can I order fragrance refills through the kirri app?

Yes, you can order fragrance refills directly through the kirri App. Just open the app, tap the menu icon (☰) in the top corner, then select ‘Shop’. This will take you to our website, where you can explore and order from our full collection of luxuri

My Burst mode keeps turning on.

Burst Mode is a 30 second boost you start yourself. If it seems to keep turning on, update the app and check your schedule.

What does “Overriding Schedule” mean on the diffuser?

"Overriding Schedule" means the diffuser is running outside its programmed schedule, usually because it was turned on manually. For example, if your diffuser is set to run only on weekday mornings and you press the power button on a weekend afternoon

Why do I need to pair a diffuser before using the app?

Pairing is needed because most app features, like schedules and scent strength, work through a connected diffuser. Without pairing, the app can't do much. Download the kirri app: Apple App Store or Google Play. Pairing steps for each diffuser: houseo

What happens if my diffuser disconnects or the battery runs out?

Each diffuser is paired to a unique ID. If the battery runs out or the connection drops:. The app will attempt to reconnect automatically once the diffuser is powered back on. If it doesn’t, go to My Diffusers in the app and manually reselect your de

Does the kirri app stay connected to the diffuser at all times?

No. The app maintains a connection only while it's open. Once closed, it will disconnect after a short time. When reopened, it will automatically attempt to reconnect to your last used diffuser. Download the kirri App here:Apple: https://apps.apple.c

Will I lose my settings if I uninstall the app?

Not necessarily. It depends on how the app is removed. Download the kirri app: Apple App Store or Google Play

Why does the app open the kirri website when I try to log in?

This usually happens if you tap 'Forgot Password' instead of 'Sign In'. Password resets are handled on the kirri website.

Where can I download the kirri app?

Download the kirri app: Apple App Store or Google Play. For setup steps, the name each diffuser shows in the app, and strength settings, see our app page: houseofkirri.com.au/pages/app

What is Burst mode?

Burst Mode has returned in kirri App v1.2.0. Enjoy a 30 second full power boost for an instant lift, while keeping continuous diffusion as your everyday setting. Update the app and tap Burst in your device controls.

Can't find your diffuser in the kirri app?

If the kirri app says no diffusers found, check Bluetooth, distance, power and the old app, then pair again. We can help on WhatsApp or a free video call.

Does kirri work with Alexa, Google Home or Wi-Fi?

No. kirri diffusers connect to the kirri app over Bluetooth, not Wi-Fi, Alexa or Google Home.