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Why does the app open the kirri website when I try to log in?Updated 2 days ago

This usually happens if you tap ‘Forgot Password’ instead of ‘Sign In.’

Password resets are currently handled on the kirri website.

If you’re a subscriber and need to reset your password, simply:

Tap ‘Forgot Password’ in the app to open the reset page on the kirri website

Follow the prompts to create a new password

Return to the app and log in using your updated credentials

Once logged in, re-pair your diffuser following the usual setup flow

This process ensures your app experience and diffuser connection are synced correctly.

Download the kirri App here:
Apple: https://apps.apple.com/au/app/kirri/id6743784974
Android: https://play.google.com/store/apps/details?id=com.scentaustralia.kirri

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