.png){kind=logo}
Traditional Diffusers
Information about shipping, delivery and ordering from us.
Do reed diffusers actually work?
Reed diffusers give a consistent, balanced fragrance in smaller spaces, while a powered diffuser suits larger rooms better.
Can you refill reed diffusers?
Yes, reed diffusers are refillable: clean the bottle, then add fresh reeds and fragrance oil.
How long do the reeds last in a diffuser?
Reed diffuser reeds typically last 1 to 3 months, depending on the carrier oil and room conditions.
How long does it take for reed diffusers to work?
A reed diffuser's scent is usually noticeable within an hour of placing the reeds in the oil.
Are reed diffusers better than scented candles?
Reed diffusers give a subtle, continuous scent without heat and hold more oil than candles, so they last longer.
How many reeds do you put in a diffuser?
We recommend using all six reeds supplied, removing one at a time if the fragrance is too strong.
What's the best reed diffuser?
The best reed diffuser is the scent you love in the right size for the room. Our guide covers sizes, how long each lasts and how to choose.
How long does 200ml Reed Diffuser last?
A 200ml reed diffuser generally lasts one to six months, depending on the room and how many reeds you use.
What is a reed diffuser?
A reed diffuser is a vessel of scented oil that rattan reeds absorb, releasing fragrance continuously into your space.
Rattan Diffuser Reeds Vs. Bamboo Skewers Or Sticks
Rattan reeds diffuse fragrance better than bamboo skewers or sticks because their multi-channel structure lets oil evaporate more efficiently.
How to get the most out of your reed diffuser?
Keep your reed diffuser out of direct sunlight and away from windows and air conditioning, in an area with regular air movement.
How to set up the reed diffuser?
Set up your reed diffuser by removing the rim and plastic plug, replacing the rim, then placing the reeds in the oil.
Do your Reed Diffusers come with reeds?
Yes, all our Reed Diffusers include a pack of 6 reeds.
Can I purchase replacement reeds?
Yes, replacement reeds are available in packs of 12 on our website.
Are the candles dripless?
Our candles are designed to be dripless when burnt upright, indoors, away from breezes and at least 10cm apart.
Do the candles smoke?
Our candles are designed not to smoke when the wick is trimmed to 5mm before each lighting.
How do I store my candles?
Store candles in a cool, dry, dust-free place away from direct sunlight to avoid colour fading.
Where are the candles made?
Our candles are designed in Melbourne, Australia.
Can I burn my candles outdoors?
Candles burn best indoors away from breezes. Outdoors, use a vase, votive holder or sleeve to protect the flame.
What types of candle wax do you use?
Our candles are hand poured with a soy wax blend for a clean, long-lasting burn.
Are the candle wicks pure cotton and why do they occasionally result in a mushroom effect?
Our wicks are pure cotton and lead free. Trimming before every burn prevents a mushroom effect.
Why should I avoid palm oil in candles?
Palm oil production is linked to forest clearing and habitat loss, and our candles use a soy wax blend that does not include palm oil.
My candle is tunneling, why is this happening?
Tunnelling happens when the wax doesn't melt to the edge. Burn for 1 to 3 hours at a time so the melt pool reaches the glass.
Why does it look like there are water drops on top of my candle?
Small drops on the surface, called sweating, come from fragrance oil or heat and are normal.
Why does the surface of my candle look odd or discoloured?
Fragrance oil and sunlight can change the colour of natural wax without affecting how the candle burns.
Why does the side of my candle look odd, like there is air inside?
A bubble look on the side of a glass candle is the wax pulling slightly away from the glass. It doesn't affect how the candle burns.
Are kirri products vegan and cruelty free?
our fragrances are made to IFRA standards. we don't hold vegan or cruelty-free certification.
Why should I trim my wick?
Keeping your wick trimmed to 0.5 cm helps your candle burn safely and evenly.
How do I put my candle out?
Put your candle out with a dipper or by pinching the wick, never with the lid.
What fragrance strength are the candles?
Candle strength out of 5: Fig Tree 5, Botanical Gardens 4, Santal Woods 3, Rose Gold 2.
Why does my reed diffuser seem to go down quickly?
Reed diffusers balance how fast the oil is used with how well the scent fills the room. Fewer reeds make it last longer.
Why does the reed diffuser smell different from powered diffusers like the Element and Beacon?
Reed diffusers and powered diffusers release fragrance in different ways, which affects how the scent is experienced.Reed diffusers rely on evaporation: fragrance oils slowly travel up the reeds and naturally evaporate into the air. Often blended wit
How does the kirri Wood Diffuser work?
The kirri Wood Diffuser is a flame-free, waterless scenting device designed to elevate your home with pure, high-concentration extrait de parfum. It uses a low-heat, nebulising system to transform fragrance oils into a fine mist that fills your space
What size spaces does the kirri Wood Diffuser cover?
The Wood Diffuser covers around 30 to 60 sqm, depending on ceiling height, airflow and the scent you choose. It suits living rooms, main bedrooms, studies and entryways. For best results:. Scenting a smaller room, like a bathroom? Add less oil at a t
How long does a 100ml Wood Diffuser Refill last?
Each 100ml Wood Diffuser Refill lasts approximately 4 to 8 weeks, depending on your chosen intensity level and usage schedule. Lower settings used intermittently will extend longevity, while higher output or continuous use will shorten it. To maximis
Are kirri’s 100ml Wood Diffuser Refills safe to use with other diffusers?
kirri's 100ml Wood Diffuser Refills are made for the kirri Wood Diffuser only. The blend is concentrated and designed to work with the Wood Diffuser. Using these refills in other diffusers (especially ultrasonic or water-based models) may:. For the b
Reed diffuser not strong enough, how to boost scent?
Simple steps to make your reed diffuser smell stronger, plus when to replace reeds or oil.
Is it cheaper to refill my reed diffuser?
Yes. A traditional refill costs about half as much per ml as a new reed diffuser, and you can put it on subscription.
How do I reuse or recycle my candle jar?
Remove leftover wax and the wick tab, wash the jar, then reuse it or recycle the glass locally.