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Discounts & Loyalty
All about promo codes, loyalty points and exclusions—how to earn, redeem, stack offers and find current deals. For subscriptions, see Accounts & Subscriptions.
What are the different loyalty tiers?
earn 1 point per $1. reach Scent Seeker at $200 (1.5x points), Signature Collector at $500 (2x) and Inner Circle at $1,000 (3x).
When do my rewards expire?
rewards expire 12 months after they're issued.
How long do I have to achieve a new loyalty tier?
your tier is based on what you've spent in the last 12 months, rolling, not a calendar year.
Why have I not received my Share on Facebook reward?
email [email protected] or call 1300 731 680 with your details and we'll sort it out.
Why have I not received my Follow on Instagram reward?
email [email protected] or call 1300 731 680 with your instagram username and we'll sort it out.
Why have I not received my Like on Facebook reward?
email [email protected] or call 1300 731 680 with your details and we'll sort it out.
Why have I not received my Signup reward?
your 50 sign-up points are added once your account is created. not there after 24 hours? email us.
I am in the incorrect tier
email [email protected] or call 1300 731 680 and we'll check your tier.
Why have I not received my birthday reward?
add your birthday at least 30 days ahead. still missing? email [email protected].
How can I find out about kirri's sale promotions?
Create an account and sign up to our emails for new products, promotions and free shipping offers.
Is FIRST50 still available? Our welcome offer is now FIRST40
FIRST50 ended on 1 October 2026. Our welcome code is now FIRST40: 40% off your first order of one-time purchase products, minimum spend $100.
Do my points expire, and what happens if I return an order or cancel kirri Plus?
kirri Rewards points last 1 year. Returned orders lose their points. Cancelling kirri Plus doesn't touch your points or loyalty tier.
How did the buy one get one free offer work?
Our buy one get one free offer ended at 11:59pm (AEDT) on 31 October 2026 and is no longer available.
Can I use a discount code during a sale?
Discount codes can't be combined with a sitewide sale. During a sale, the sale price is the best price available.
I redeemed my points but can't find my reward code
Don't redeem again. Email us and we'll resend your code or return the points to your account.
Where can I see my points balance and points history?
log in to your kirri account to see your points and tier. need a full list of points earned and used? email us and we'll send it.