My room spray nozzle is dripping instead of spraying. What should I do?Updated 6 days ago

Now and then a spray nozzle may drip or leak instead of misting. It's rare, and usually easy to fix.

Quick fixes to try at home

1. Tighten the collar: make sure the nozzle is screwed down firmly. A loose collar can leak.
2. Prime the pump: press the nozzle 8 to 10 times quickly to clear air bubbles.
3. Flush the nozzle: remove the spray top and run warm (not hot) water through the tube and nozzle head. Dry and reattach.
4. Clear the opening: use a clean pin to gently remove any dried fragrance.

These steps usually bring back a fine mist.

If it still drips

We have three options to make it right:

• Replacement: we'll send you a new 50ml room spray.
• Refund: we can refund 50% of your purchase.
• Store credit: $20 credit towards your next kirri order.

Email [email protected] with a photo or short video of the issue and your order number, and we'll help.